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Welcome to the World of Digital Banking Licenses in Singapore

Welcome to the World of Digital Banking Licenses in Singapore

Explore the process of obtaining a digital banking license in Singapore, requirements for a payment license, and the role of the Monetary Authority of Singapore (MAS)


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Welcome to the World of Digital Banking Licenses in Singapore

What is a Digital Banking License?

Digital banking licenses represent a fundamental shift in the financial sector, embracing the digital age to offer innovative banking services. These licenses empower financial institutions to operate primarily through digital channels, providing banking solutions without physical branches. With a digital banking license, financial entities can tap into the evolving needs of consumers who prefer online banking and mobile solutions. This paradigm shift reflects the growing importance of technology and customer-centricity in the banking industry, fostering a new era of accessible, efficient, and customer-focused financial services.

Types of Banking Licenses

Digital Full Bank License:

  • The Digital Full Bank License is a comprehensive banking license that allows financial institutions to provide a wide range of banking services without traditional physical branches. These banks cater to both retail and corporate clients and operate entirely in the digital realm. They can offer services like savings accounts, loans, and payment services, all accessible through online platforms and mobile apps.

Digital Wholesale Bank License:

  • The Digital Wholesale Bank License is geared towards serving the needs of corporate clients and small and medium-sized enterprises (SMEs). These banks focus on providing specialized financial services and solutions to businesses, such as lending, trade financing, and treasury management. Like Digital Full Banks, they operate without brick-and-mortar branches and emphasize digital channels.

Digital Payment Token Services License:

  • The Digital Payment Token Services License is specifically designed for businesses engaged in cryptocurrency and digital payment token services. This license allows them to facilitate the buying, selling, and custody of digital payment tokens like Bitcoin and Ethereum. It's a crucial license for cryptocurrency exchanges and wallet providers, ensuring compliance with regulatory standards in Singapore's digital payment token ecosystem.

MAS is introducing stringent measures for Digital Payment Token (DPT) services:


  • No trade incentives

  • No financing/leverage

  • No credit card payments

  • Limit crypto in net worth

Read the full announcement by MAS here

How to Apply for a Digital Banking License in Singapore:

Obtaining a Digital Banking License in Singapore is a well-structured process that demands careful preparation and adherence to regulatory requirements. Below, we outline the step-by-step application process, eligibility criteria, documentation requirements, and the vital aspect of regulatory compliance.

Step 1: Eligibility Assessment

  • Before applying for a Digital Banking License, ensure your organization meets the eligibility criteria set by the Monetary Authority of Singapore (MAS). These criteria typically include financial stability, a robust business plan, and a commitment to regulatory compliance.

Step 2: Prepare a Comprehensive Business Plan

  • Develop a detailed business plan that outlines your digital banking strategy. This should encompass your target market, financial projections, risk management, and a clear explanation of how your digital bank will operate and serve customers.

Step 3: Document Submission

  • Prepare the necessary documentation, which usually includes:

    • A detailed business plan.

    • Information on the key management team and their backgrounds.

    • Financial statements, including capital adequacy plans.

    • Compliance and risk management frameworks.

    • Customer onboarding and data protection procedures.

    • The process ultimately takes 8-12 months to complete. 

Step 4: Application Submission

  • Submit your application to MAS through their designated portal. Ensure that all required documents are attached and that your application is complete.

Step 5: Evaluation and Due Diligence

  • MAS will conduct a thorough evaluation of your application, including a due diligence process. They will assess your financial stability, compliance with regulatory standards, and the viability of your business plan.

Step 6: Regulatory Compliance

  • Throughout the application process and, if successful, during operations, strict adherence to regulatory compliance is paramount. Ensure your systems, procedures, and practices align with MAS's guidelines.

Advantages of Holding a Digital Banking License in Singapore

Securing a Digital Banking License in Singapore offers numerous advantages, including:

  • Access to a dynamic and tech-savvy market.

  • Enhanced trust and credibility among customers.

  • Opportunities to tap into Singapore's robust financial ecosystem.

  • Contribution to financial inclusion by offering accessible digital banking services.

  • Potential for innovative and customer-centric financial solutions in a digitally connected world.

Holding a Digital Banking License in Singapore not only allows you to operate in a forward-thinking financial landscape but also positions your institution to thrive in an increasingly digital economy.

The Role of MAS in Licensing

Regulatory Oversight: As Singapore's central financial regulatory authority, the Monetary Authority of Singapore (MAS) plays a pivotal role in licensing digital banks. It maintains a watchful eye over the licensing process, ensuring that it aligns with Singapore's legal and regulatory framework.

Setting Regulatory Standards: MAS establishes and upholds a comprehensive regulatory framework for digital banks. This framework covers crucial aspects such as capital adequacy, risk management, cybersecurity, and anti-money laundering measures. It provides the necessary guidelines for digital banks to operate responsibly and securely.

Prudential Supervision: Through prudential supervision, MAS assesses the financial stability of digital banks. It monitors capital adequacy, liquidity, and risk management practices to protect depositors and maintain the overall stability of the financial system.

Customer Protection: MAS places a strong emphasis on safeguarding customer interests. It sets standards for transparency, fair treatment, and effective dispute resolution mechanisms to ensure that customers are well-protected in their interactions with digital banks.

Monetary Authority of Singapore.png

The Monetary Authority of Singapore. Visit here.

Promoting Innovation: While maintaining regulatory rigor, MAS encourages innovation within the financial sector. It fosters an environment that enables digital banks to develop and offer innovative products and services, driving progress in the industry.

Compliance and Enforcement: MAS conducts regular assessments to verify ongoing compliance with regulatory requirements. It has the authority to enforce corrective actions, impose fines, or revoke licenses when necessary to maintain financial system integrity.

International Cooperation: To ensure global compliance, MAS collaborates with international regulatory authorities. This cooperation helps digital banks in Singapore meet global regulatory standards, promoting cross-border financial stability.

In summary, MAS's role in digital banking licensing encompasses setting standards, conducting oversight, ensuring customer protection, and fostering innovation. It is a vital force in maintaining Singapore's reputation as a hub for responsible and innovative digital banking.

Benefits of Obtaining a Digital Banking License

Market Opportunities:

  • Securing a Digital Banking License in Singapore opens the door to a wealth of market opportunities. With the rise of digitalization, consumers increasingly prefer the convenience of online and mobile banking. A digital banking license positions your institution to tap into this growing customer base, offering innovative services that cater to their evolving needs. The Singaporean market, known for its tech-savvy population and robust economy, provides a fertile ground for digital banks to thrive and expand.

b. Trust and Credibility:

  • Holding a Digital Banking License instills a high level of trust and credibility in your institution. It signifies that your operations are regulated and supervised by the reputable Monetary Authority of Singapore (MAS). Customers and partners are more likely to trust a licensed digital bank, which can lead to increased customer retention and business growth. Moreover, adherence to MAS standards assures stakeholders of your commitment to financial integrity and compliance.

c. Financial Inclusion:

  • Digital banks play a pivotal role in advancing financial inclusion. By offering accessible, user-friendly, and cost-effective banking services through digital channels, you can reach underserved and unbanked populations. This not only fulfills a social responsibility but also presents a significant market segment to serve. By addressing the needs of those who were previously excluded from traditional banking, you contribute to broader financial inclusion objectives and foster economic empowerment in Singapore.

In conclusion, obtaining a Digital Banking License in Singapore comes with numerous advantages, including access to a thriving market, enhanced trust and credibility, and the ability to drive financial inclusion. These benefits position licensed digital banks as key players in the evolving financial landscape of Singapore.

Payment License in Singapore

a. Overview of Payment Services Act:

  • The Payment Services Act (PSA) is a pivotal regulatory framework in Singapore that governs payment services and licenses. Enacted in January 2020, it provides a comprehensive framework for the regulation and supervision of various payment activities. Under the PSA, businesses engaged in payment services are required to obtain the appropriate licenses and adhere to stringent regulatory standards. It aims to enhance consumer protection, strengthen cybersecurity, and foster innovation in the payment industry.

b. Types of Payment Licenses in Singapore:

  • The PSA offers various types of payment licenses to cater to the diverse needs of the payment services industry. These licenses include:

    • Money-Changing License: For businesses involved in currency exchange services.

    • Standard Payment Institution License: Covers a wide range of payment services, including domestic and cross-border money transfers.

    • Major Payment Institution License: For entities handling a larger volume of payments and offering a broader range of services.

    • Digital Payment Token Services License: Specifically designed for businesses dealing with cryptocurrencies and digital payment tokens.

    • The main laws that regulate the crypto exchange license in Singapore are the Securities and Futures Act (SAF) of 2001 and the Payment Services Act of 2019.

c. Application Procedure:

  • Applying for a Singapore payment license involves a well-structured procedure:

    1. Preparation: Ensure your business complies with the relevant criteria and regulatory requirements for the desired license type.

    2. Application Submission: Submit a complete application through the MAS regulatory portal, providing detailed information about your business, its ownership structure, financial stability, and compliance procedures.

    3. Assessment and Due Diligence: MAS conducts a thorough assessment, including due diligence checks on your business's financial standing and regulatory compliance. This process ensures that your business is financially sound and operates in accordance with the law.

    4. License Grant: Upon successful evaluation and approval, MAS grants the payment license, allowing your business to operate legally in the specified payment services sector. 

In summary, the Payment Services Act for Singapore MAS license provides a robust regulatory framework for payment services and licenses, offering different types of licenses to suit various business needs. The application process is well-defined and involves stringent assessment to ensure compliance and financial stability. This regulatory environment contributes to a secure and innovative payment landscape in Singapore.


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